What should I be aware of in terms of a repayment agreement?

What is a repayment agreement?

If paying the full amount in one month is challenging for you, a repayment plan can help you pay off your debt. You will then pay an agreed monthly amount until the claim is settled.

How can I enter into a repayment agreement?

To apply for a repayment agreement, contact our case officers or log in to our debtor portal. Then you may come up with a plan together to pay off your debts.

How much do I have to pay each month?

You can suggest a monthly payment amount or ask our case department for assistance in determining how much you should pay each month. Together you agree on your monthly amount.

What happens if I have challenges paying a monthly payment?

If you are having trouble making a monthly payment, please contact us as early as possible. Then we can assess whether there are any options for changing your initial repayment schedule.

What happens if I do not follow the repayment plan?

It is important that the repayment plan you choose is appropriate for your financial situation. If you do not follow the plan, it is not a certainty that you will be authorised for a new repayment plan. In the event of non-payment, the initial plan will be automatically cancelled.