In the event of non-voluntary payment, the debt collection agency can pursue legal action. You will then receive a notification that legal process will be initiated in your case, with a 14-day payment deadline.
Insight
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Log in to your account to make payments or view payment details in the case.
Log in to your account to check the status of your case.
Log in to your account to register your dispute as soon as possible.
Settl will halt the case's progress and contact the creditor once the disagreement has been registered.
If the objection is found to be invalid, the case will be restarted. Please keep in mind that the creditor has the final say in how the issue is handled legally.
If you believe that the case does not apply to you or your company, please contact us directly either by phone or email.
Check to see if your case has been paid:
If you recently completed a payment, it may take up to three working days before the payment is registered with Settl. Log in to your account later to check.
Payment was made to the account number on the original invoice:
When Settl handle cases, the payment must be made to the bank account number on the letter from Settl. If you have paid directly to the credior with the account number found on the original invoice, we need a receipt showing the payment. Log in to your account and upload the receipt.
Check to see if all costs in the case has been covered:
When payment has been made after due date of the invoice, and the debt collection process has started, then reminder and/or debt collection fees must also be paid in full. Log in to check the status of your case.
When Settl handles cases, the payment must be made to the bank account number on the letter from Settl.
If you have paid directly to the credior with the account number found on the original invoice, we need a receipt showing the payment. Log in to your account and upload the receipt.
